TraxTime questions & answers

TraxTime is a great personal punch clock program for keeping track
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Question by Nicole
51 views
March 11, 2024

TraxTime is not working on Windows 11, with the same error coming up every time I open it, despite not tampering with anything in the program before hand, and just using it for work times. I've updated to newer Trax Times and everything! I really need help here as I am at the end of my rope trying to fix this thing. I am a small business owner and I use TraxTime to track all of my hours for clients!
The errors say:
Error 1:
Data Version Test Failed
You are trying to run Trax Time data files that were created with a newer
version of Trax Time than the one you have now. You should upgrade to
the latest version of Trax Time.
Error 2:
Shutdown
Trax Time detected that your computer's date changed unexpectedly. To
help protect the integrity of your data, Trax Time will now exit.


If there is a new version or something I can do please let me know!
Current version: 5.12

Usha Kumari
Answer by Usha Kumari

It appears that the errors you are experiencing with TraxTime are related to data version compatibility and unexpected changes in your computer's date. The error messages suggest that you may need to upgrade to the latest version of TraxTime in order to resolve these issues. I recommend contacting TraxTime support for further assistance in troubleshooting and resolving the errors you are encountering.

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